Kanaya stops once she's inside, and though she sees the disappointment on her companion's face, she interprets it as more depression about her situation, her kidnapping, the concept of living here, than the accommodations themselves. If Haruka did express disappointment with the quality actively Kanaya would be surprised; it's nothing as generous as highbloods had on Alternia, sure, and not even as personal as her own wigglerhood Space hero hive; but when she said better than average for this planet, in her experience, she was accurately describing Earth in general.

She really needs to find out more about how nice human high society can be some time. But she doesn't know. What she knows is the complex, with its twenty-eight flights of stairs.

"So to finish your journey you will need to know your room number. The last two digits are arbitrary; the ones before that are the important ones. They determine your floor." She is the messenger, to her lament, of bad news: "Unless you're on Floor One you'll have to take the stairs."